CRM and ERP Systems

CRM and ERP Systems Enterprise Resource Planning (ERP) is business management software that allows organizations to use integrated application modules to streamline their operations. An ERP system integrates all departments within an organization, such as sales, marketing, development, manufacturing, and transportation.

The primary goal is to provide a centralized repository of information that is easily accessible to all necessary individuals and departments within the organization to facilitate the flow of information. An ERP system integrates all your company's departments and activities into a unified information system that can meet the needs of various departments.

Traditionally, each department within a company has its own information system to perform its function. ERP combines these information systems into a single, integrated software package that relies on a common database to facilitate communication and information sharing among departments. People in different departments see the same information, which they can supplement as needed. When one department completes an order, if necessary, the ERP system automatically forwards it to another department for further processing. To find out which stage an order is in, you only need to access the system and locate it.

If you are interested in an ERP system, we are able to offer you development, implementation of a new solution, or implementation, configuration, and maintenance for Pantheon and Synesis systems.

CRM (Customer Relationship Management) is a business model designed for companies to facilitate tracking interactions and communication with their customers and clients.

By using CRM technology, business processes such as conversations, email communication, quotation generation, sales activities, marketing, customer support, and technical support can be automated with the aim of attracting new customers or providing better service to existing customers while reducing promotion and support costs.

Customer relationship management encompasses a business strategy that is applied throughout the entire organization.

To help you increase sales, save time, and create new growth opportunities, we offer development, implementation, and maintenance of ready-made CRM systems or customized CRM systems.