Computer Service / Computer Repair - How We Work?

Computer Service / Computer Repair - How We Work?

In today's fast-paced world, we all want things done immediately. Aware of this, at IDE3 IT Support, we treat every problem as the most urgent and strive to resolve every issue for our clients as quickly as possible!

What do we offer? Swift and professional resolution of any problem or advice on any aspect of information technology. We are exceptionally punctual, thorough, reliable, and efficient in the work we do, with client satisfaction always our top priority.

Why choose IDE3 IT?

Due to our years of experience and the standards we adhere to in the IDE3 IT team, your problem will be resolved in the shortest possible time. In case of hardware failure, we carry most standard components with us, enabling us to immediately replace the faulty component on the spot, significantly reducing the time required for service. Unlike some other "computer services," we are a stable company and have been standing behind our work for years, which is why we provide our clients with a guarantee of quality and durability for all our services.

How much does it all cost?

At the time of reporting a problem, we will provide you with a rough estimate of the cost range (from-to). We charge for work based on actual working hours, and you can find detailed price lists for business or private users under IT SUPPORT on our website. The hourly rate ranges from 119 HRK for IT support to 315 HRK for consulting services.

Who are we, where are we, and how do we operate?

The IDE3 team consists of IT experts and engineers with years of experience and a wide range of knowledge about technologies that ensure high-quality performance. Our proactive approach and prompt, efficient response to our clients' requests are the foundations of successful collaborations. We are a team of certified computer professionals who have been working in the field of IT for over 15 years. We love this job, we do it with maximum dedication and commitment, and we work daily to acquire new knowledge and competencies.

We are located in the center of Zagreb, in the building of the Croatian Journalists' Association (Westin, Mimara, Croatian National Theatre), but we work on maintaining systems across Croatia. Regarding providing support, we are available via email or phone, and we resolve issues either through remote computer access or by coming to your location.

Feel free to reach out to us with confidence and see how much easier it is when IT runs flawlessly.