IT Outsourcing Services

IT Outsourcing Services

Instead of hiring or training an individual for every new issue in your IT system, which incurs additional costs and time spent on training, entrust problem-solving to our expert team.

Outsourcing is a process where companies exclude from their business all activities and tasks that are not of strategic importance and delegate them to external service providers who are more knowledgeable, experienced, faster, and cost-effective in that field, capable of responding promptly and efficiently to emerging challenges. This way, companies can direct their resources and time towards the core of their business.

Instead of hiring or training an individual for every new issue in your IT system, incurring additional costs and dedicating time to training, entrust problem-solving to our expert team. By doing so, you can invest the additional costs that would be spent on problem-solving (salaries and contributions for a new employee or training one of your existing employees) in the development of your business.

Some of the services we offer include:

Consulting and education

Design and implementation of the entire IT system

Creation and hosting of websites and applications

Design and implementation of communication solutions

Network management

Security management

IT support

Database management

And many more...

Once the system is in place, some of the services we provide to our clients include:

Maintenance of the functionality of all components of the IT system

Detection and resolution of system performance issues

Network maintenance

Maintenance of virus, spam, and other information security systems

Monitoring of hardware and software performance

Controlled updates of the operating system and all necessary applications (Office, Java, Flash, Adobe Reader, Google Chrome, Firefox, Cute PDF, antivirus protection, supporting applications)

Assistance in creating a strategy and plan for IT equipment management and procurement (IDE3 IT recommendations are applied and considered)

Technical documentation of the state of your IT system and recording of all significant changes

Telephone and email support during business hours

Procurement of hardware and software at preferential prices.