What are the most common IT services we offer on a daily basis?

What are the most common IT services we offer on a daily basis? Our daily activities range from the simplest to the most complex IT tasks, requiring extensive experience and IT knowledge gained through years of work and ongoing education.

IDE3 IT is a company that provides IT support, and our success is based on the satisfaction of our clients. We approach all our clients' requirements in a professional manner, injecting a dose of friendliness to build long-term relationships. We pay special attention to agreed-upon timeframes for issue resolution and provide "best buy" advice to our clients to ensure they get the best product/service for their defined budget.

Computer Networks

We have the experience and knowledge to maintain and install Windows Server, MS Exchange, SharePoint, and database server systems, along with their associated services (Active Directory, DHCP, DNS, GFI FAX Server, MySql, MSSql, Print Server, etc.). Based on our clients' requirements and our recommendations, we design, implement, and configure networks, including the procurement of complete network equipment. We sell computer equipment to our clients and private users, ensuring that they always get the best quality for the lowest price, and that the chosen product meets all predefined client requirements. We are official partners with IT giants such as Microsoft, Google, CISCO, HP, Intel, Linksys, GFI, D-Link, Interspire, and NOD32, which allows us to offer competitive prices and fast product delivery.

Data Protection

Data protection is a crucial part of every business today. Aware of this fact, we advise all our clients to regularly perform backups of important data to prevent data loss, which can have serious consequences for a company's operations. Drawing from the experience that people often do not invest in backup until they face an unforeseen situation resulting in data loss, we recommend and create backup policies for our clients.

If our advice is not heeded, the unpleasant scenario often occurs in which we have to recover data from malfunctioning hard drives, databases, emails, and other media (RAID systems, tape drives, CDs/DVDs, USB flash drives, memory cards).

To prevent such scenarios, we take all necessary precautions, including recommending and implementing antivirus solutions (depending on the company's size, device types, and operating systems), network protection, firewall solution implementation and configuration, as well as data protection and encryption.

Online Solutions

Another daily task for the IDE3 IT team is maintaining and updating websites. We handle all updates and requests on the same day they are received, with testing by the client and subsequent confirmation that the work has been completed. For specific clients who require it (document sharing, calendar and event sharing, contact group creation, data storage in the cloud, etc.), we configure and implement Google Apps services.

At IDE3, we are aware of the rapid pace of IT changes. Therefore, we continuously monitor the development of new services and products, study their functionalities and capabilities, and offer them to clients if there is a justified financial need for them.